Terms & Shipping


  • We ship to World-Wide and ALL ORDERS ARE “MADE TO ORDER” except sale items.
  • Any order changes (color / model changes) can be applied before dispatch.
  • Shipping Carriers: We use Korea post (www.epost.go.kr). But, you will receive it from USPS in USA, Royal mail in UK, Canada post in Canada, Australia post in Australia and so on (national post office). TRACK IT IN YOUR NATIONAL POST OFFICE WEBSITE!

1. SHIPPING TIME: as updated of May. 18. 2017

 Regular Airmail

-Processing Time: Normally, we need around 1-3 business days for processing / production (estimated time, and this processing time can be changed any time). due to recent massive amount of orders received and our limited daily production limited.

-Transit Time: The expected delivery time is 7~22 business days or more depending on your location and the postal system condition unknown to us.

(Transit Time: After dispatch)

  • To USA:  Aprox. 2~3 weeks
  • To Canada: Aprox. 3-8 weeks
  • To South America: Aprox. 1-3 months
  • To Australia: Aprox. 3 weeks
  • To UK, Europe: Aprox. 2~3 weeks
  • To Singapore, South east Asia: Aprox. 10~14 days

-Tracking Information: When the package is dispatched, you will receive paypal shipping notification email with tracking number. If you don’t receive it, please check your spam folder. Also available in your paypal transaction.

 

 Express Mail Service (EMS)

At the extra cost, you can use the EMS (Express Mail Service). If you need EMS, please contact us for arrangement after checkout.

-Processing Time: We process express mail orders in 1-2 business days.

-Transit Time: The expected delivery time is 3-7 business days to arrive at most destinations.

-Tracking Information: When the package is dispatched, you will receive paypal shipping notification email with tracking number. If you don’t receive it, please check your spam folder. Also available in your paypal transaction.

 

*NOTE

We will ship it to your address shown on our website’s order form, so please fill it out correctly, otherwise we can not guarantee the delivery. If you don’t receive it within 45 business days, please email us. samorgainsert@gmail.com.

Attension! UAE customers must write PO BOX in shipping address.

We are not responsible for any custom duty or import tax.

We are not responsible for the package damaged or lost during the delivery.


2. Custom Order:

Custom organizers available when you provide us the organizer dimensions (W x H x D).

If you are interested in, please contact us, samorgainsert@gmail.com

*Custom Order is FINAL SALE*

 


3. Returns:

If you are not completely satisfied with your purchase, you can return the product to us for a refund (Returns must be unused, in the state you received them, and in the original packaging.) Shipping cost is non-refundable.

You are allowed to return product/s within 7 days of receiving the goods .

Please contact us samorgainsert@gmail.com or use Contact button and ask for a “Return Authorization” prior to sending goods back to us. We will not accept returned goods without prior approval of our customer service.

Customers should pay for return shipping.

Once your return is received and inspected (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your paypal or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

 


4. Payment:

We only accept the payment through Paypal.

 


5. Wholesale:

Wholesale inquiry welcome. Feel free to contact us samorgainsert@gmail.com