Terms & Shipping

Terms / Shipping

We ship to World-Wide and ALL ORDERS ARE “MADE TO ORDER” except sale items.
All Prices are in USD.
Any order changes (color / model changes / cancellation) can be applied within 24 hours of order received.

*Shipping Carriers: Fedex Priority

 
 

Regular Airmail

Regular Airmail service has been discontinued due to price increasing for Covid 19 

 

Fedex Priority

Fedex paid orders are shipping out in 1-20 business days. 

After dispatch, Fedex priority transit time is 2-4 business days but there are unexpected delays for some of countries.

*Note: This does not apply while it is being held at Customs.

-Tracking Information: When the package is dispatched, you will receive Fedex shipping notification email with tracking number. If you don’t receive it, please check your spam folder. 

*NOTE
We will ship it to your address shown on our website’s order form, so please fill out correctly, otherwise we can not guarantee the delivery.  *****************************We are not responsible for any Custom duty or Import tax.

* When Package lost by Fedex.
Due to Covid 19, Fedex suspended Signature Required for most shipments. So if the package getting lost, we first send replacement for the order instead of refund. The reason is because there is no way to check the package lost or not (Most of this case, the package status is delivered). So if you report for the lost package, we investigate / search the package with Fedex first and if package not found, we send replacement. There is no choice of Refund in this case at this special moment, Covid-19. Thank you!

 

 
 

Return / Exchange

All Sales are Final.
Due to the characteristic of the production (made to order) & shipping cost matters, all sales are final.

Payment

We only accept the payment through Paypal.

Wholesale

Wholesale inquiry welcome. Feel free to contact us samorgainsert@gmail.com