Terms & Shipping

Terms / Shipping

We ship to World-Wide and ALL ORDERS ARE “MADE TO ORDER” except sale items.
All Prices are in USD.
Any order changes (color / model changes / cancellation) can be applied within 24 hours of order received.


*Shipping Carriers: We use Korea post (www.epost.go.kr). But, you will receive it from USPS in USA, Royal mail in UK, Canada post in Canada, Australia post in Australia and so on (national post office). TRACK IT IN YOUR NATIONAL POST OFFICE WEBSITE!
Due to COVID-19,
Regular air mail is extremely delays in progress. It could take 1-3 months to receive and even some countries are restricted / stopped regular air service.We recommend you to purchase Fedex service at checkout. But still there are restrictions some of countries). We will individually email if necessary if you are in restricted area.

 

Regular Airmail

*Shipping cost for first item is $14 and $8 added for each additional.
-Processing Time: Normally, we need around 15-20 business days for processing / production (estimated time, and this processing time can be changed any time). due to recent massive amount of orders received and our limited daily production limited.

-Transit Time: The expected delivery time is 7~22 business days or more depending on your location and the postal system condition unknown to us. After Covid-19, shipping transit time is 3-8 weeks.

Transit Time after dispatch, (this information was valid before Covid-19)
To USA: Aprrox. 2~3 weeks.
To Canada: Aprox. 3-12 weeks
To South America: Aprox. 1-3 months
To Australia: Aprox. 3 weeks
To UK, Europe: Aprox. 2~3 weeks
To Singapore, South east Asia: Aprox. 10~14 days
To Brunei: Brunei customers must purchase Fedex. Please select Fedex in cart.
To Ireland: Aprox. 1-2.5 months
To Africa: Approx. 1-3 months
To GUAM, & PUERTO RICO and ALL OTHER US ISLANDS Only Fedex available, Please select Fedex in cart.
To UAE: UAE customers must track the package after dispatch. Keep tracking it until you receive. UAE post office only left a pick up notice online.

-Tracking Information: When the package is dispatched, you will receive paypal shipping notification email with tracking number. If you don’t receive it, please check your spam folder. Also available in your paypal transaction.

Fedex Priority


Fedex paid orders are shipping out in 1-14 business days.

Fedex priority transit time is 2-4 business days but there are unexpected delays for some of countries.

*Note: This does not apply while it is being held at Customs.

-Tracking Information: When the package is dispatched, you will receive paypal shipping notification email with tracking number. If you don’t receive it, please check your spam folder. Also available in your paypal transaction.

*NOTE
We will ship it to your address shown on our website’s order form, so please fill it out correctly, otherwise we can not guarantee the delivery. If you don’t receive it within 45 business days, please email us. samorgainsert@gmail.com.

We are not responsible for any custom duty or import tax.

Return / Exchange

All Sales are Final.
Due to the characteristic of the products (made to order), all sales are final.

Payment

We only accept the payment through Paypal.

Wholesale

Wholesale inquiry welcome. Feel free to contact us samorgainsert@gmail.com